Orbit Studios
Support
Use the documentation and F.A.Q. first. For issues that need investigation, open a Discord ticket.
Choose the right support route.
Check the documentation and F.A.Q. first. If the issue needs investigation, open a Discord ticket with the details below.
Include these details
- Have the product name and resource version ready.
- Include your framework and any relevant integrations.
- Share reproduction steps and useful client or server logs.
Documentation
Installation, configuration, and update guides.
F.A.Q.
Answers about checkout, account access, installation, and support.
Discord community
The preferred place to open a product support ticket.
support@orbitstudios.net
Use email when Discord is not suitable. Responses may take longer than a Discord ticket.